We always knew that we would be making changes once we saw how the Hive operated in practice, and have been very grateful for the way that students have worked so positively with us to get it right.
We have been working with StARs through the V-P Forum; the SU; and groups of students have been invited to walk around the Hive with members of staff to give their views and make suggestions. I hope that what follows demonstrates that we have been listening!
Noise and behaviour issues
Level 4 has been changed from a ‘quiet’ designation to ‘silent’ and this is being respected
There is much clearer space definition, and the staff are being very active in managing behaviour in a way that wasn’t happening at the beginning of the academic year. Signage on the tables is being introduced which makes it very clear where there should be silence, or quiet speech only, or where talking is allowed.
Additional security officers are in place.
There is a good, purposeful atmosphere at the Hive. We are aware that we need more staff on duty on Saturdays to maintain standards.
Perception that there is a reduced access to computers
The log-in statistics tell us that even at the busiest period, 40% of the computers were available. We are re-positioning them to ensure that more are available in the quieter areas, and that they are more spread out, and therefore more visible.
We are also installing a PC availability screen in the entrance (should be there in a couple of weeks from now), and a PC booking system which will be in place soon.
Power towers for laptops, and additional desk top computers have been installed on Level 4.
Having a drop off point at St Johns
We are looking at the feasibility of a return point for short loan books only, but the downside is that they will not be so quickly available for other students while in transit. A drop off point for all books is not feasible. It is common in many universities where buildings are spread around a city, or with a particularly large campus, to have a 20 minute walk to the library.
All books except short loan items can be returned at any county library in Worcestershire.
Easier access to university librarians and study advice needed
There is a new study advice point on Level 3 just outside the lifts, staffed by university librarians until 7 pm Monday to Friday, and until 5 on Saturday.
Concerns that the web filtering is hindering access to required academic material
The filtering is being removed for members of the university, which should be in place at the beginning of January. Students remain bound, of course, by the acceptable use policy of the university.
We are reviewing signage generally to ensure that the Hive registers a more ‘university’ feel, with greater emphasis on study, as well as the other aspects of the building. This will take a little longer to implement.
Please don’t hesitate to feedback to us. And excellent ideas are always welcome.