Every Monday, firstpoint publishes five points about a topic related to life at university. This week, printing documents using the printers on campus…
POINT ONE: POINT ONE: PRINTING ON CAMPUS…
You can print A4 and A3 pages by using the printers on campus, in colour or black & white (mono). After you have sent a document to print, you can access it on the printer using your ID card or by entering your username and password.
Printers are set to automatically print in black & white and two-sided, so when sending the document to print, you need to select your requirements if they are different to this.
POINT TWO: PRINTING FROM A DEVICE…
You can print directly from your laptop or mobile device through the WebPrint service, which you can access through MyDay. Log into your portal with your University username and password and click on the ‘Print & Copy Portal’ tile.
Step by step instructions can be found on the university IT webpages.
To use a printer, you will need your student card, or you will need to your computer login ID and password, then just follow the instructions on the screen.
POINT THREE: TOPPING-UP YOUR CREDIT…
You must top up your student card with money to print. There are several self-service kiosks across all campus sites, allowing you to top-up using a credit or debit card by contactless or chip and pin. A kiosk on Level 1 of The Hive will allow you to top-up using coins and notes.
You will also find a top up kiosk in the ‘bring your own device’ study area of the Peirson Study and Guidance Centre, where you will be able to access additional advice and help from the IT helpdesk if you experience any issues with your credit top up.
Please note, at the end of your course the IT Service is unable to issue refunds for any unused printing credit and so please ensure that you use any remaining credit or top up in small amounts/only when needed.
POINT FOUR: POSTER PRINTING…
For printing documents larger than A3, you can contact an external supplier or use the Print Marketplace option.
Click here for instructions on how to register for a Print Marketplace account – please note, when registering you will need to use your university email account and select the ‘University of Worcester Students‘ option.
Once registered you can search for your requirements, compare quotes and place an order online. Please note, if you need a A1 or AO poster, you should use the Assisted Quote route.
You can also contact the support team in a variety of ways if you have any queries.
POINT FIVE: IF YOU NEED SOME HELP…
If you’re having problems with printing on campus, you can speak with the helpful advisers on the IT Service Desk. You can contact the team for support in a variety of ways:
- By phone on 01905 85 7500 Monday to Friday between 8.30am and 5.00pm
- Out of hours support by phone 01905 85 7500.
- Monday to Friday 5.00pm to 9.00pm
- Weekend and bank holidays 8.00am to 9.00pm
- Via Live Chat on their website
- Log a help call on the IT website
- In person at the helpdesks at:
Peirson Study and Guidance Centre, 1st Floor (open Monday – Friday: 9:00-5.00)
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