firstpointFIVE002: International & exchange students

Every Monday, firstpoint publishes our top five tips on a topic related to life at university. We’ll cover a wide range of topics such as making the most of your time at university, help with your studies, working through the challenges of communal living or maybe looking after yourself during exams and assessments.

fpFIVE002 titlefirstpointFIVE002 – International and exchange students

We’re very happy to welcome our new international and exchange students. Here is our advice for new arrivals…


tip-01Tip 1: Settling in

Moving to a new country can be an exciting but challenging experience. If you need some support settling in, we’re here to help. The International Experience team organises trips and interesting events throughout the year to help you make the most of your time at University. We have regular sessions in firstpoint called “Fancy a Cuppa” where you can meet staff and other students for a chat, free drink and a biscuit, and if you need to, you can speak to someone privately to discuss anything effecting you during your studies here.

If you would like to meet with other students who share similar interests, why not join a society?  You can find lots of information about this on the Students’ Union webpages.  If you can’t see one you like and you have a few friends who would be interested, why not start you own sports club or society?

tip-02Tip 2
: Getting online

We understand that being able to connect with your family and friends back at home is important. Keeping in touch will allow you to share your experiences and can help you feel less homesick.

You can use your university username and password to log into any of the university computers and at the Hive. To find out which computers are available, you can check the website here:- PC availability   If you have your own tablet or smartphone, you can also attach it to the Wi-Fi by using eduroam.

Your username is the first part of your University email address, up to, but not including the @ symbol e.g. SMIJ1_17.   Follow our ICT guides for quick and easy access to the wifi: If you need help to do this or would prefer to speak to someone, you can visit the ICT helpdesk on the first floor above firstpoint, in the Peirson Study and Guidance Centre or at the Hive.


tip-03Tip 3: Opening a bank account

You can normally open a free UK bank account if you are going to be in the UK for more than six months. Some banks will offer various incentives like 0% interest on an overdraft, an Amazon gift card, store vouchers or a railcard. It’s best to shop around and investigate which one is the best for you; don’t just choose the first one you find.

To open a bank account, you will need your passport and a letter confirming you are a student. You can download the bank status letter from your SOLE page, under the ‘Living’ tab.


tip-04Tip 4: Something broken in your accommodation?

If something in your University accommodation has stopped working or is damaged, you need to report it online so that it can be fixed.  Go to your MyDay page and select the link for “Maintenance Requests”.

If the Wi-Fi or Ethernet port are not working in your University halls of residence, please report it to the ICT Service Desk, which you can access though your MyDay page.


tip-05Tip 5: Any other questions?

If there is anything you feel unsure about or something you need to ask, come and speak with us at firstpoint.  There are several ways that you can contact us.

icon - 1-2-1Visit us on the ground floor of the Peirson Study and Guidance Centre on the St John’s Campus.  You can find a campus map and a 360 degree view of firstpoint on our homepage in the “How to find us” section.

icon- phonePhone us on 01905 542551 and if we’re unable to answer your call, you can leave us a message and we’ll call you back.

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